Privacy Policy

VIP Limousine Korea Co., Ltd. has established the following Privacy Policy in accordance with the Personal Information Protection Act of Korea to protect users' personal information and rights and to address privacy-related concerns effectively.
Any revisions to this Privacy Policy will be announced through notices on our website or individual notifications.

1. Personal Information Collected and Collection Methods

VIP Limousine Korea Co., Ltd. collects the following personal information for customer support and consultation services:

1. Name, company name, contact details, and email address. The following information may also be generated and collected while you use our services or during business processing.
2. Service usage records, access logs, IP address information, and cookies.

2. Purposes of Collection and Use

VIP Limousine Korea Co., Ltd. collects personal information through the following channels:

1. Customer support and reservation inquiries.

The information collected is used for the following purposes:

1. Processing and reporting on service requests, and responding to customer inquiries.

3. Disclosure and Sharing

As a general rule, VIP Limousine Korea Co., Ltd. does not disclose users' personal information to external parties, except in the following circumstances:

1. Where disclosure is required by law, or where an investigative authority requests information for an investigation in accordance with legally prescribed procedures and methods.

4. Outsourcing of Personal Information Processing

1. VIP Limousine Korea Co., Ltd. does not outsource the processing of your personal information to external companies without your consent. If outsourcing becomes necessary, we will notify you of the service provider and the tasks to be outsourced, and obtain your prior consent where required.

5. Retention and Use Period

As a general rule, personal information is destroyed without delay once the purposes of collection and use have been fulfilled. However, the following information is retained for the period and reasons stated below:

1. <Retention under Internal Policy>

   Company name, name, email address, and telephone number.

   1. Reason for retention: Processing and reporting on work requested by customers.
   2. Retention period: Until termination of the operating contract.

6. Destruction Procedures and Methods

As a general rule, VIP Limousine Korea Co., Ltd. destroys personal information without delay once the purposes of collection and use have been fulfilled. The procedures and methods are as follows:

1. Destruction Procedures
   • Information submitted for inquiries, reservations, and similar purposes is retained for a specified period after its purpose has been fulfilled, in accordance with internal policies and relevant legal requirements (see the retention and use period), and is then destroyed. Unless required by law, this information is not used for any purpose other than its retention.
2. Destruction Methods
   • Personal information printed on paper is destroyed by shredding or incineration.
   • Personal information stored in electronic files is deleted using technical methods that prevent the records from being recovered.

7. Rights of Users and Legal Representatives

Users and their legal representatives may access or correct their own registered personal information, or that of a child under the age of 14 whom they represent, at any time. They may also request cancellation of membership.

To access or correct personal information, users may select “Change Personal Information” or “Edit Member Information.” To cancel membership or withdraw consent, users may select “Cancel Membership.” After completing identity verification, they may directly access or correct their information or cancel membership.

Alternatively, you may contact the Personal Information Protection Officer in writing, by telephone, or by email, and we will take action without delay.

If you request correction of inaccurate personal information, we will not use or disclose that information until the correction is complete. If inaccurate information has already been provided to a third party, we will notify that party of the correction without delay so that its records can be corrected.

Alternatively, you may contact the Personal Information Protection Officer in writing, by telephone, or by email, and we will take action without delay.

Personal information deleted or associated with cancelled membership at the request of a user or legal representative is handled in accordance with the retention and use period specified in this Policy and is not accessed or used for any other purpose.

8. Automatic Collection Tools and Cookie Settings

VIP Limousine Korea Co., Ltd. uses automatic information collection tools, including cookies and sessions, which store and retrieve information about you. A cookie is a small text file sent to your browser by the server operating our website and stored on your computer's hard drive. Cookies and similar tools are used for the following purposes:

• Providing personalized services by analyzing access frequency and visit times, identifying users' preferences and interests, tracking activity, and counting visits. You can choose whether to allow cookies. Depending on your browser's options, you may allow all cookies, request confirmation whenever a cookie is stored, or reject all cookies.
• How to Reject Cookies
  You can configure your browser to allow all cookies, request confirmation when cookies are stored, or reject all cookies. Rejecting cookies may limit your ability to use some services.
• Cookie Settings by Browser
  Chrome: Settings → Privacy and security → Third-party cookies
  Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
  Safari: Settings → Privacy → Cookies and website data
  Mobile browsers: Settings → Privacy or Site settings → Cookies

9. Personal Information Protection Officer

VIP Limousine Korea Co., Ltd. has designated the following contact to protect customers' personal information and handle privacy-related complaints:

1. Privacy Contact
   • Contact person: Designated representative of VIP Limousine Korea Co., Ltd.
   • Contact details: 1877-6411 / limousines-korea@naver.com

You may report any privacy-related concerns arising from the use of our services to the Personal Information Protection Officer or the relevant department. We will respond promptly and fully to your report.

• Ministry of the Interior and Safety's Personal Information Protection Portal → Privacy complaints → Requests for access to personal information (an I-PIN is required for identity verification).

The following organizations are independent of the Company. If you are dissatisfied with our handling of a privacy complaint or the outcome of a request for redress, or need further assistance, please contact them.

1. Personal Information Infringement Report Center (operated by the Korea Internet & Security Agency)
   • Services: Reporting personal information infringements and requesting consultation.
   • Website: privacy.kisa.or.kr
   • Telephone: 118 (within Korea, without an area code)
   • Address: Personal Information Infringement Report Center, Korea Internet & Security Agency, 135 Jungdae-ro, Songpa-gu, Seoul, Republic of Korea (138-950).
2. Personal Information Dispute Mediation Committee (operated by the Korea Internet & Security Agency)
   • Services: Personal information dispute mediation and collective dispute mediation (civil resolution).
   • Website: privacy.kisa.or.kr
   • Telephone: 118 (within Korea, without an area code)
   • Address: Personal Information Infringement Report Center, Korea Internet & Security Agency, 135 Jungdae-ro, Songpa-gu, Seoul, Republic of Korea (138-950).
3. Supreme Prosecutors' Office Cybercrime Investigation Unit: 02-3480-3573 (www.spo.go.kr)
4. Korean National Police Agency Cybercrime Investigation Unit: 1566-0112 (www.netan.go.kr)

11. Changes to This Privacy Policy

This Privacy Policy takes effect on September 20, 2026. Any additions, deletions, or corrections arising from changes in laws or policies will be announced through website notices at least seven days before the changes take effect.